AWARDS & ACCOMPLISHMENTS

• Five Star Mortgage Professional award winner, as shown in Texas Monthly Magazine June 2016, 17, 18, 19, 20, 21, 22 & Forbes Magazine Jan 2019
• Founding member and past president of the "West Houston Business Connection," now in its 13th year
• Founding member and secretary/treasurer of the Master Networks Katy Chapter
• Member, Membership chair, and Past Treasurer of the Professional Womens' Network of Houston
• 2021 Woman of Excellence Award Winner from the Federation of Houston Professional Women (photo)
• Ranked in the top 2 in my company since 2006

 

SPECIALTIES

• Debt consolidation with the goal of becoming debt free in the next 10 years or less.
• College Funding
• Funds to increase your retirement portfolio
• The best way to use your down payment funds
• Veterans Loans that won't make the seller turn down your offer

 

JoAnn Cooper of 1st NWM Corporation Honored With the 2022 Five Star Mortgage Professional Award

Exclusive recognition of Houston-area mortgage professionals.

Houston, TX – Five Star Professional is pleased to announce JoAnn Cooper, 1st NWM Corporation, has been chosen as one of Houston’s Five Star Mortgage Professionals for 2022, her 7th year!

Five Star Professional partnered with Texas Monthly to recognize a select group of Houston-area mortgage professionals who provide quality services to their clients. Less than 2 percent in the area were selected. JoAnn Cooper is featured, along with other award winners, in a special section of the June issue. Only 1 percent of Houston area lenders receive this award for 5 years running.

"Since 2003, I have created a thriving business by helping Texans with all of their home mortgage needs," says JoAnn Cooper. "I treat their finances as though they were my own. I educate by always offering options instead of just presenting one way to accomplish their goals. I offer solutions for everything from buying a new home to lowering their current mortgage payments to my absolute favorite part — helping clients create a game plan for becoming financially free. Whether they have a child getting ready to start college, a wedding to plan, or a retirement to fund, I help people leverage the equity in their home to make their dreams come true. And the amazing part is: Rather than taking a longer time to become debt-free, we usually accomplish a plan to shorten their time to freedom."

The Five Star Mortgage Professional award program is conducted in more than 30 markets throughout North America. Mortgage professionals are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction.

"This award tells me that, in a world where technology is king, DIY is the trend, and excellent customer service is harder to find," says JoAnn, "My clients still recognize and appreciate someone who goes above and beyond the call of duty. I feel so honored and blessed to have been recognized in this way. It confirms my belief that state-of-the-art technology and old-fashioned customer service can still go hand in hand."

"Five Star Mortgage Professionals provide world-class service, which is evident through their clients’ loyalty. With a strong foundation of knowledge and experience, they work to understand their clients’ needs and provide a financing solution that fits," says Dan Zdon, CEO, Five Star Professional. About the research process:

Now entering its 18th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States and Canada to identify premium service professionals.

Five Star Professional contacts thousands of recent homebuyers, along with real estate agents, to identify award candidates and measure their client satisfaction levels. Phone, mail and online respondents rate their mortgage professional on criteria such as overall satisfaction and referability. Qualifying candidates are then evaluated on objective criteria such as experience, production levels and disciplinary and complaint history. Professionals do not pay a fee to be considered or awarded.