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Portland Five Star award winner

PROFESSIONAL PROFILE

Robert Groves

Senior Mortgage Loan Officer
Smart Mortgage, LLC
NMLS #642358
Corp NMLS #2467517
111 SW Fifth Ave, Suite 3150
Portland, OR 97204
Office: 866-211-7139
Cell: 602-460-2374
robert@borrow-smart.net
www.borrow-smart.net

Robert Groves

Smart Mortgage, LLC

I focus on the customer and their experience above all else!

 

Robert has been helping prospective homeowners since 1995. He began his career in 1988 with a Savings and Loan handling Operations and Loan Servicing and in 1995 decided to become a Loan Officer with a mortgage broker in Mesa, AZ. Originally helping folks in the Phoenix area, he and his family relocated to the Portland area in 2013. He consistently ranks at the top of his profession, thanks to both his customers and his peers. His personalized approach to the mortgage business ensures that he will match you with the perfect product that meets your immediate needs – and enables your future success. With Smart Mortgage, LLC, a Mortgage Broker, he has access to a wide range of innovative loan products.

Robert takes a personal interest in each of his customers and provides customized, responsive service that’s uniquely tailored to each customer’s unique wants and needs. His goal is not just to meet customer expectations, but to exceed them to turn customers into longtime clients. Robert is a strong believer in customer education. It is his goal not only to obtain the strongest financing possible but for each customer to be confident in their decisions with every question answered.

Smart Mortgage, LLC  a custom mortgage company that puts the customer first. Its mission is to serve our local community and families by empowering our customers and business relationships. It provides strong financing that fits the individual, the family, and the situation. In today’s market, it has never been so critical to find and utilize the services of mortgage professionals committed to accuracy, reliability, and responsiveness. Smart Mortgage, LLC and its representatives take great pride in providing the highest level of service and strive to build lasting relationships and look forward to beginning one with you.

Valuing his 30+ years of experience, Robert’s clients consistently rank him at the top of his profession
Lifelong relationships have been and will always be key to Robert’s business — more than 90 percent of his business comes from the referrals of satisfied customers, past and present. He LOVES referrals!
 

SPECIALTIES AND INTERESTS

  • Helping first-time homebuyers negotiate the process
  • Deep knowledge of the ever-changing mortgage industry
  • 20+ lenders at his disposal offering lending options and multiple products
  • VA loan Specialist-loves helping Veterans
  • Personal interest: car enthusiast

ACCREDITATIONS & AWARDS:

  • Five Star Mortgage Professional for 2022
  • President-Executive Board Forest Grove/Cornelius Chamber of Commerce
  • Ambassador-Washington County Chamber of Commerce
  • Best Mortgage Broker-Hillsboro’s Best News-Times 2019, 2020 and 2021, 2022
  • Best Mortgage Broker/Home Loan Provider-Readers Choice News-Times Forest Grove 2020 2021, and 2022

PROFESSIONAL EXCELLENCE

Five Star Professional conducts market-specific research throughout the U.S. to identify service professionals who demonstrate professional excellence and provide quality services to their clients. The Five Star Mortgage Professional program is the largest and most widely published award program for mortgage professionals in North America, covering more than 40 major markets. Five Star award winners do not pay a fee to be included in the research or on the final list of award winners.

The Five Star Professional research team contacted thousands of recent homebuyers, consumers and industry leaders to identify Portland-area mortgage professionals who stand out in their industry and community.

To learn more about the research methodology, click here.

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Equal Housing Lender

*Winners appearing on this page do not pay a fee to be considered or to win the Five Star Award. Professionals with a digital profile have paid a promotional fee.