PROFESSIONAL PROFILE
Sheila Eisert
www.sheilaeisert.com
About Sheila
Hi! I'm Sheila Eisert, a wife, mother, grandmother, businesswoman, team leader, and professional mortgage specialist serving Oregon and Washington for over 25 years. I do what I love and I love what I do! Since my first day in the mortgage industry, I've been working hard to get clients just like you into the homes they've been dreaming about with the loans that are right for them.
As an independent mortgage broker with a great team, working through family owned Cascade Northern Mortgage, we can offer you more than a typical loan experience. With access to multiple lender options, better rates than the banks will offer, quick and easy loan underwriting, and in most cases, same-day funding. There's no such thing as a one-size-fits-all mortgage - that's why we offer a wide variety of loan programs including FHA Loans, USDA Loans, Conventional Loans, VA Loans, and Jumbo Loans. My team brings a high level of customer service to help make your lending experience easy and stress-free.
Personally, Tuesdays are my favorite day of the week. I spend every Tuesday on the phone, reaching out to clients and agents throughout the day to discuss the status of each home loan. I enjoy checking in - making sure I'm available to answer any new questions or concerns that may have come up during the home loan process. Of course, if a borrower has questions any other day of the week, I welcome communication by phone, text, or email - and I pride myself on excellent response time. I know you'll find the other brokers on my team to be just as high-touch and readily available for your questions.
Customer service is our top priority. The way we treat our clients is what keeps people referring their friends, family, and even their neighbors to us! When we work together to secure your home loan or refinance, our relationship doesn't end when you get the keys to your beautiful new house. We check in with past clients yearly as well as our list of folks who are waiting for the right time to buy. We like to let them know what the current market conditions are, and where we are with interest rates. Frequently these informative calls lead to action for the people who've been waiting for the right time to dive into the real estate market.
We also like to help clients plan goals for the new year like getting their credit score in order, working toward the down payment they need for their dream home, and more. This is a great time for the team to ask for feedback on the work we've done and are doing with people so that we can continue to grow as mortgage brokers. Our team is looking out for you!
PROFESSIONAL EXCELLENCE
Five Star Professional conducts market-specific research throughout the U.S. to identify service professionals who demonstrate professional excellence and provide quality services to their clients. The Five Star Mortgage Professional program is the largest and most widely published award program for mortgage professionals in North America, covering more than 40 major markets. Five Star award winners do not pay a fee to be included in the research or on the final list of award winners.
The Five Star Professional research team contacted thousands of recent homebuyers, consumers and industry leaders to identify Portland-area mortgage professionals who stand out in their industry and community.
To learn more about the research methodology, click here.
