PROFESSIONAL PROFILE
Jay Johnston
jayjohnston.totalmortgage.com
I have been a loan officer since 1998, and while I have seen many changes, one thing remains the same, my driving desire to help people and families find the right mortgage that will make a house their home. I am dedicated to providing comprehensive and exceptional service, starting with mortgage planning and education and continuing well beyond the closing. Importantly, I am available around your schedule, not when business hours dictate.
I grew up in a blue collar town in Central New York, and I feel that environment molded my work ethic and my understanding of the value of superior customer service. My wife and I moved our family to Connecticut in the late nineties and soon thereafter I began my mortgage career. I write mortgages throughout Connecticut, most extensively in New London and Middlesex Counties. I am fortunate to work in my community, and my new clients are referred to me by former clients, area realtors, and local attorneys. I believe that these referrals are a result of the care and effort I put into every transaction, and I look forward to the opportunity of proving that to you!
PROFESSIONAL EXCELLENCE
Five Star Professional conducts market-specific research throughout the U.S. to identify service professionals who demonstrate professional excellence and provide quality services to their clients. The Five Star Mortgage Professional program is the largest and most widely published award program for mortgage professionals in North America, covering more than 40 major markets. Five Star award winners do not pay a fee to be included in the research or on the final list of award winners.
The Five Star Professional research team contacted thousands of recent homebuyers, consumers and industry leaders to identify Connecticut-area mortgage professionals who stand out in their industry and community.
To learn more about the research methodology, click here.